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Magazine Name : Quality Management Journal
Year : 2017Volume number : 24Issue:04
The Battle For Customer Loyalty An Examination Of Customer Loyalty In The Goods And Services Domain(Article) Subject:
Customer Loyalty
,
Customer Experience
,
Regression Analysis
,
Investment Model
Author:
Kwabena G.
Boakye
Charles
Blankson
Victor R.
Prybutok
page:
21
-
34
Antecedents Of Hypermarket Service Quality In The United Arab Emirates(Article) Subject:
Bypermarkets
,
Service Quality
,
Servqual
,
Structural Equation Modeling (Sem)
Author:
Ahmed R.
Elmelegy
Subramaniam
Ponnaiyan
Mohamad N.
Alnajem
page:
35
-
52
Lean Six Sigma Deployment And Maturity Models A Critical Review(Article) Subject:
Deployment
,
Diffusion Of Practices
,
Lean Six Sigma
Author:
Bart A.
Lameijer
Jeroen De
Mast
Ronald J. M. M.
Does
page:
6
-
20